Proposal for an online tutoring system to support the English language teaching-learning process of vulnerable students

Abstract

In the present research, a proposal for an online tutoring system using Information and Communication Technologies (ICT) has been suggested to address educational challenges at the Educational Unit for Individuals with Incomplete Schooling (UE PCEI by its acronym in Spanish which stands for Unidad Educativa para Personas con Escolaridad Inconclusa) Monseñor Leonidas Proaño, Caluma. Students face educational issues due to the prevalence of social vulnerability factors such as poverty and dysfunctional families. This results in high rates of school absenteeism, low academic performance, and emotional challenges, increasing the risk of dropout. The proposal is supported by a review of scientific literature and professional experience, aiming to enhance educational opportunities for vulnerable students through an innovative approach of online tutoring that overcomes economic and social barriers limiting access to face-to-face classes, especially for working students and mothers. The success of the proposal could not only contribute to academic performance but also counteract demotivation and low self-esteem, fostering a more inclusive educational environment. The research approach is mixed through a descriptive case study. A sample of 13 students was intentionally selected to understand elements of vulnerability and the level of ICT competencies among the sample. Among the results regarding the degree of digital literacy, it is scarce among the studied population; however, all have access to smartphones and internet connection, which would facilitate the implementation of the proposed online tutoring system.

Keywords:

Online tutoring, students in vulnerable situations, school absenteeism, academic performance, inclusive education