Transformation in the knowledge of security personnel through the study of its dimensions

Abstract

The present research focused on evaluating the impact of the training provided to the watchmen of the Putina District, focusing on the change in knowledge of five key dimensions: planning, organization, execution, first aid and patrolling. The study used statistical techniques and Fuzzy Cognitive Maps (DCM) to examine the causal relationships between these dimensions and evaluate how they influence each other in the context of citizen security. Simple random probabilistic sampling was applied to determine the size of the sample, made up of 373 residents and all the district's night watchmen. The data were collected through pre- and post-test surveys, authorized by the Provincial Municipality of San Antonio de Putina. The results indicated a significant improvement in the knowledge of the watchmen in all the dimensions evaluated after the training. The poor and bad knowledge levels were completely eliminated, while the good and excellent levels were greatly increased. The analysis of the MCD revealed that planning positively influenced the organization and execution, highlighting the importance of adequate planning in improving these areas. The centrality values ​​showed that execution and patrolling are key components with high influence in the system. The training proved to be effective in strengthening the knowledge and performance of the watchmen, positively impacting the perception of citizen security. However, areas of opportunity were identified, such as the mixed relationship in patrolling, that require attention in future research.